Dr Gonzo Tech

Bribie's Friendly Neighbourhood Tech Help

Patient, friendly in-home technology support for Bribie Island residents. No jargon, no judgement — just genuine help at your pace, in your home.

Call Us Today 0417 372 175

We come to you — home visits across Bribie Island

Meet Your Local Tech Help

Hi, we're Joshua and Demi, and we're here to make technology less frustrating and more enjoyable for the Bribie Island community.

With over 10 years' combined experience in telecommunications and tech support, we've helped countless people get comfortable with their devices. But we noticed something: too many tech services rush through explanations or use confusing jargon. We wanted to do things differently.

Our mission is simple — to provide friendly, patient tech support for Bribie's residents, especially those who find technology a bit overwhelming. Whether you're struggling with your email, setting up a new phone, connecting your devices, or just need someone to explain things in plain English, we're here to help.

We understand that everyone learns at their own pace, and there's no such thing as a silly question. That's why we take the time to explain things clearly and make sure you feel confident using your technology.

We come to you — because tech support should fit around your life, not the other way around. Let us take the stress out of technology, so staying connected with family, friends, and the world is easy.

Your Team

Joshua Wellings

Founder & Lead Technician

Former Telstra and Apple specialist with expertise in devices, networking, and making the complex simple. Joshua believes no question is too small and no problem too tricky.

Demi Pagel

Customer Support & Operations

With over 8 years in telecommunications and customer service — including roles at Telstra, JB Hi-Fi, and Auto & General — Demi brings exceptional people skills and administrative expertise. From store operations and cash management to high-volume customer support, she ensures every client feels heard, valued, and supported.

What We Can Help With

Clear, flat-rate pricing with no hidden costs. We come to your home on Bribie Island.

Setup & Getting Started

New phone, tablet or computer setup $77
WiFi and internet connection $60
Email setup and training $60
App installation and organisation $50

Staying in Touch

Video calls (FaceTime, Zoom, WhatsApp) $60
Messaging apps and group chats $50
Sending and receiving photos $50
Social media setup and privacy $60

Online Safety

Scam identification and removal $72
Safe browsing and password training $60
Blocking unwanted callers and texts $50
Privacy and security settings $60

Everyday Tasks

Online shopping (safely) $60
Online banking setup and training $72
myGov, Medicare and Centrelink $72
Streaming (Netflix, Stan, ABC iview) $60

Photos & Memories

Photo backup and transfer $72
Photo organisation $72

Support & Training

One-on-one lesson (any topic) $72/hr
Troubleshooting — "it stopped working" $72
Remote or phone support $50

Discounts & Packages

10% off

Pensioner Discount

15% off

Multi-Service Visit (3+)

$33

Extra Time (per 30 mins)

$242

4-Visit Support Package

The Dr Gonzo Promise

We speak plain English, never rush, and won't leave until you're confident. Technology should connect you with the people and things you love — not cause frustration.

No question too simple
Plain English, no jargon
As many times as you need

Book a Home Visit

We come to you on Bribie Island. Give us a call or fill out the form below.

0417 372 175

Tap to call us now

Prefer to Call?

We're always happy to have a chat about how we can help. Give us a ring and we'll arrange a time that suits you.

Request a Callback

We'll call you back within 24 hours to arrange a time.